Why every business should embrace chatbots
Chatbots are becoming the newest standard of automation in the software space, simplifying the manner in which the user demands information. Their rise can be attributed to the strides taken in machine learning, natural language processing, and the prevalence of chat-based applications on smartphones like Skype, web chat, direct line, Email, Office 365, Facebook Messenger, GroupMe, Kik, Slack, SMS and Telegram.
With an extensive experience in enterprise software on all major platforms, Softweb Solutions offers a plethora of bot development services which increase customer as well as employee engagement and make your business available 24 / 7 / 365.
The benefits of chatbots
Chatbots are programmed to understand context and they can help companies as mentioned below