Why you need to start building insurance bots

The insurance sector can save up to $12 billion with the use of chatbots. We can make sure that you are one of them with our insurance bots development services.

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Serve your customers 24/7 and reduce costs with insurance bots

Softweb Solutions can help you deploy virtual insurance agents in the form of bots. Insurance companies are often bombarded with basic customer queries that usually consume a lot of manpower, time, and resources. Customers prefer that their queries are answered instantly and they get a relevant reply for the same. More than 80% of customers are willing to abandon a company due to bad customer service. An insurance bot will provide relevant information to your customers quickly and promote the concept of self-service among them.

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    Insurance Bot Use Cases

    No matter what kind of insurance you are selling, you can build a bot for that.

    • Health insurance
    • Property insurance
    • Life insurance
    • Homeowner insurance
    • Disability insurance
    • Rental insurance
    • Auto insurance
    • Liability and malpractice insurance
    • Travel insurance
    • Workers’ compensation insurance

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    Provide pre-sales information

    Finding new ways to help customers save their hard-earned money is a great way to increase customer engagement and loyalty. Let them know how they can save some bucks on a regular basis and they will keep coming back to you, increasing customer engagement in the long run.

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    Track claim processes for seamless claim execution

    An insurance bot can keep track of claim status and any changes made by customers. Before reflecting the changes done by customers, let them verify the changes made, so as to eliminate errors. The insurance bot can also look out for inaccuracies and inform the customer if any inaccuracy is found in his claims form. Such a feature can save a lot of time and make the claims process faster for the customers.

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    Calculate insurance premiums and eligibility

    Customers often struggle to calculate their premium. An insurance bot can calculate the premium and eligibility of customers based on their age and medical condition. Not only that, an insurance bot can also provide customers with a faster and hassle-free way to pay their premium.

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    Increase customer engagement by providing saving tips

    Finding new ways to help customers save their hard-earned money is a great way to increase customer engagement and loyalty. Let them know how they can save some bucks on a regular basis and they will keep coming back to you, increasing customer engagement in the long run.

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    Be there for customers during stressful situations

    A bot can help a customer when they are stuck in an emergency situation and guide them on what could be the next step. Chatting with the insurance bot can provide customers a clear path to follow in case of traumatic situations.

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    Get an instant quote

    Insurance bots can achieve a higher level of personalization through dynamic conversations with customers. Whether it is about reminding the customer about a doctor’s appointment or providing them with important documents, an insurance bot can adopt a personalized approach towards it.

Business benefits of using an insurance bot

Improved customer service
Better customer engagement
Increased repeat purchases
Reduced cost
24/7 availability
Personalized solution to customer issues

Develop bots that work across all
the leading social messaging applications

Want to develop an insurance bot for your business?

Get in touch with us

Why choose Softweb to get your customized insurance bot

Compatibility

Compatibility

Our bots are compatible with the most popular collaboration channels, thus extending your reach.

Personalization

Personalization

We take a personalized approach to design, develop, and deploy intelligent bots according to your business requirement.

Excellence

Excellence

Our bot development service adopts a faster and easier approach so that you can reap maximum business benefits.

The world’s best brands trust us

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Are you interested in building bots for your business?