Softweb Solutions not only develops chatbots that can be deployed on all the popular messaging applications but also integrates it with your line of business applications. You can also integrate your other call center chatbots with any internal company database or third-party database. This means that your chatbot will be able to access the data stored in the following systems:

SharePoint 2016, SharePoint Online and Office 365

Useful for handling document search, approving tasks, events management, leave requests, OAuth for SharePoint authentication and many other administrative tasks.

Knowledge base, document management systems and ECMs

Help your suppliers, customers, vendors and internal stakeholders find relevant documents quickly

CRM applications

Deliver a better experience to your consumers by integrating your customer support chatbots with Salesforce CRM, Zendesk or LivePerson

ERP systems

Chatbots can extend the capabilities of your ERP systems. Supply chain systems can be linked to it for better tracking of materials without the need to go through a backend database or dashboards.

How our chatbot integration services work

Softweb Solutions provides chatbot integration services for any of the major chatbot frameworks, such as Microsoft Botframework, IBM Watson, Amazon Lex, Google Dialogflow, Cisco Mindmeld and Facebook

chatbot integration services

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